Difficult Conversations

The 10th-anniversary edition of the New York Times business bestseller-now updated with “Answers to Ten Questions People Ask”

We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you’ll learn how to:

· Decipher the underlying structure of every difficult conversation 
· Start a conversation without defensiveness 
· Listen for the meaning of what is not said 
· Stay balanced in the face of attacks and accusations
· Move from emotion to productive problem solving

From the Trade Paperback edition.

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Difficult Conversations


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Author by : Douglas Stone
Languange Used : en
Release Date : 2000
Publisher by : Penguin Group USA






Difficult Conversations


Difficult Conversations Download Now

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Author by : Douglas Stone
Languange Used : en
Release Date : 2000
Publisher by : Gardners Books






Difficult Conversations


Difficult Conversations Download Now

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Author by : Douglas Stone
Languange Used : en
Release Date : 1999
Publisher by :






Difficult Conversations


Difficult Conversations Download Now

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Author by : Douglas Stone
Languange Used : en
Release Date : 2010-11-02
Publisher by : Penguin






Difficult Conversations


Difficult Conversations Download Now

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Author by : Douglas Stone
Languange Used : en
Release Date : 1999
Publisher by : Penguin






Difficult Conversations Hbr 20 Minute Manager Series


Difficult Conversations Hbr 20 Minute Manager Series Download Now

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Author by : Harvard Business Review
Languange Used : en
Release Date : 2016-01-26
Publisher by : Harvard Business Review Press






Difficult Conversations In Medicine


Difficult Conversations In Medicine Download Now

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Author by : Elisabeth Macdonald
Languange Used : en
Release Date : 2004
Publisher by : OUP Oxford






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